Manager's Guided Self Service features
-
Posted by Quest Customer Learning Team
- Last updated 8/12/18
- Share
Presented by CDW
We are in the process of upgrading to 9.2 Image 23 and Tools 8.55.17 with go live date of Nov 11th. Also working on taking advantage of the GSS features to automate our current manual process. Instead of creating bolt-on capabilities, we determined it was best to use GSS as a prep for future usability via mobile. But as with all clients, there is always additional features that requirement some customization. There are 3 new transactions we have to create: Request Tax Location Change, Request Shift Differential Change and Coworker Jon and/or Salary Change. With this it requirements cloning, configurations, AWE and coding due to usage of some custom values used in the Job data component.
Watch the full-length video
Access our complete catalog of webinars, blogs and customer stories. Leverage insight from across the community through our library of 4,000+ educational resources.