UX One is a way for users to perform everyday tasks more efficiently and experience technology on a much larger scale. UX One transforms user experience by attracting new users with role-based content. “We’re taking this to another level visually,” says Oracle’s Julie O’Shea, “using the Alert, Analyze and Act paradigm.”

According to O’Shea, “Our goal specifically is to talk more about support than how to market the product.”

At QXW JD Edwards Day, we got a chance to talk to Julie O’Shea and Ania Gutierrez about some best practices and troubleshooting tips involving UX One. We have highlighted basics of these concepts before Quest Experience Week, and now we’re going to explore this topic further for some helpful takeaways.

Before we get too in-depth, let’s revisit the basic components you need to have installed before accessing UX One.

Prerequisites to run JD Edwards EnterpriseOne UX One include:

• A minimum of JD Edwards EnterpriseOne Application Release 9.2
• JD Edwards EnterpriseOne Tools Release 9.2 Update
• Basic knowledge of which roles you want to use and what additional content you want to create
• All electronic software updates, user defined objects and application development framework components from UX One and all query in Change Assistant
• Two optional data packs: Security and Roles and Demo Data packs.

Important note: You don’t need to license One View for off-the-shelf content.

How do I actually get UX One?

• Install components listed above
• Determine which roles to use
• Determine what other content you need citizen developers to create
• Assign security roles to users
• Promote applications and user defined objects

Using Change Assistant

Change Assistant is a very useful tool because it helps you define what’s changed between user defined objects (UDOs). With Change Assistant, you can analyze objects, net change and dependencies for each part. You can also perform more interactive searching for UDOs, as well as managing and deploying JDE and World packages. The real benefit of Change Assistant is that it holds the unique capacity to show a change a user is considering or about to make.

Every time you sign in to Change Assistant, you get the latest and greatest version of the query. The look and overall feel are getting some fresh updates that show off updated search capabilities. You can navigate by objects, types, net change, updates and even release and platform. You can also save queries whenever necessary and keep track of your downloads using the checkbox beside it.

Please note: Change Assistant is a Java-based tool, so you must install Java SE Runtime Environment 6, Update 39.

Best practices for using UX One:

When using UX One, O’Shea and Gutierrez let you know UX One best practices before you start using it so that you can avoid common pitfalls. Here’s their advice for all users, both experienced and novice:

• Use cross reference documents from My Oracle Support (MOS) for guidance on what Pages, Watchlists and more are part of each role.
• Install the Security and Roles data pack from Update 3. They recommend that you start with their security pack and start using your own later on as you get more comfortable using the tools.
• Import of UDOs and sharing of all roles
• Use your own security layer and remove any roles you don’t need
• If you choose to modify an object, you must first copy that object
• Don’t assign more than 30 roles per user — system can’t sustain that many roles simultaneously without becoming unstable
• When you modify a UDO, you must reconfigure your queries and watchlists.
• Double-check that your application development framework (ADF) is set up correctly and that you have the right version of ADF. This ensures that your charts render correctly.
• If you’re still stumped, the presenters highly recommend looking at JD Edwards UX One’s FAQ on their website.

For more tips and tricks for UX One including several helpful demos, don’t hesitate to check out their Quest Experience Week presentation entitled “JD Edwards UX One 9.2 Installation and Troubleshooting: Lessons Learned.” We’ll also be talking much more about new JD Edwards updates and technologies at our Oracle COLLABORATE conference, COLLABORATE 18, April 22-26, and we hope to see you there!