When Oracle changed the way it sold on-premise ERP licenses and managed in-premise customer accounts last summer, many customers and partners were unsure of where to turn.
Building on its existing relationship with Oracle Digital, Quest offered guidance to customers who were looking to add licenses or invest in the latest JD Edwards or PeopleSoft release. Through this connection, multiple users have found the right Quest resources to leverage their on-premise environment.
Should a customer need help, however, vendors should know they can turn to Oracle Digital’s License Team for timely, effective solutions.
Oracle Digital’s License Team aligns itself with its partners to support customers in evaluating ongoing investment in its Applications Unlimited programs.
Partner participation is a natural phase of this process, and the License Team encourages involvement throughout the sales cycle. A strong partner ecosystem and Oracle Digital’s access to development and solutions consultants allows customers to decide what approach best fits their goals.
Partners that wish to involve Oracle Digital in a customer conversation can bring in a licensed sales representative to aid the purchase of Oracle’s On-Premise or Cloud applications, or a combination of both.
As well, if customers have any questions about their on-premise applications, an Oracle Digital License Sales rep is directly associated with the customer’s existing investment. Contact Oracle Digital at licensesales-naa_us@oracle.com, and they will connect the partner to the correct sales representative.