Christina Yue, Customer Learning Manager |
View the full video to learn more about how Wagstaff’s continuous improvement approach impacted the following specific HR processes and achieved their HCM Cloud implementation goals:
- Recruitment and the applicant experience. Engagement increased with improved capability for applicants to learn as much as possible about Wagstaff, its culture, and open positions [00:27:54].
- Onboarding and the new hire experience. Wagstaff looked at ways to reduce classroom time and increase engagement [00:29:56]. Performance appraisals were replaced with quarterly conversations increasing engagement for managers and direct reports alike [00:35:13].
- Workforce Compensation. Automating annual bonus calculations and shifting to focal point reviews and pay increases saved payroll personnel significant time per year [00:38:04].
- Learn. What began as Wagstaff’s initial priority rolled out last in their journey with over 500 hours a year saved through increased online learning and reduced repetitive instructor-led training [00:40:41].
- Payroll. Wagstaff achieved improved functionality with NovaTime integration. Internalizing services helped Wagstaff to identify future opportunities [00:42:14].
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